Terms and Conditions
"Do no evil"
All packages are shipped from a central location in Toronto Canada in a plain-wrap envelope. If Customs Forms are needed, we use the description "Clothing" and we put the value of the package very low to avoid any Customs Fees.
We always ship free but we recently added the ability for you to choose faster, more premium options. We make NO profits on shipping and there is no "handling" fee. During checkout, just choose a shipping service. The free option uses surface mail and is sometimes very slow. You may wait 2 weeks but most packages arrive in 1 week or less. Option 2 uses regular mail but air mail. Option 3 is the same as option 2 but includes a tracking number. Option 4 uses FedEx or UPS for overnight delivery (not guaranteed in all locations).
Most orders ship with a free gift while supplies last!
In the event of a complaint, returns will be accepted if necessary. Please use the contact form first to see if the matter can be resolved. Any panty returned will NOT be re-sold as new. It will be discarded, or donated to a charity. We wouldn't want to pay good money to receive a used panty, and don't think you would buy from a store that sells used panties...